The game won't load
Work down this list:
- Refresh the page. The game updates on the server, so a refresh always loads the newest version.
- Update your browser, or try another one (Chrome, Edge, Firefox or Safari).
- Turn off extensions - ad blockers and script blockers can stop the game loading. Try a private window.
- Turn on hardware acceleration in your browser's settings if it is off.
- Check the network - school and work networks sometimes block games.
Your progress is saved on our servers, so clearing the site's data in your browser will not lose your characters (you will need to sign in again).
Still broken? Check the notices at the top of this page for a known issue, then send a technical request with your device and browser.
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